THE GOLD CROWN

Returns & Exchanges

Return eligibility

If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photographs of the item. We will arrange an exchange or refund as appropriate.

How to request a return

Contact us via Instagram or our contact page with your order number and a description of the issue. We will guide you through the return process.

Non-returnable items

For hygiene reasons, certain jewellery items (particularly earrings) may not be eligible for return unless damaged or faulty. Contact us to confirm before returning.

Questions?

Visit our contact page for available contact channels.